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Halo Care is a cost-effective and flexible service that keeps your Halo platform healthy, current and aligned to your changing business needs. Halo Care ensures you are continuously improving and driving value from your Halo platform.

One partner from migration to support. The team that migrated you understands your design decisions and can support them.

Three tiers to match how much help you want.

Learn more about Halo Care

Care

Call Center Staff
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Halo Essentials

Reliable help for running and maintaining your Halo platform, with guidance on releases and answers to admin questions.
 

Level-1 Halo Technical Support*

Business Discussion Meeting
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Halo Professional

Everything in Essentials, plus platform enhancements, configuration activities and regular reviews and proactive improvement of workflows, portals and reporting.
 

Level-1 Halo Technical Support*

Business Meeting Discussion
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Halo Enterprise

Everything in Professional, with deeper partnership on roadmap, governance, integrations, mentoring, and AI use cases.

 

Level-1 Halo Technical Support*

* Level-1 Technical Support is delivered by Service Dynamics as your Halo Specialist Partner and is included with and when you procure your Halo licensing through Service Dynamics.

Additional Halo services

  • Projects to expand platform functionality
  • Training / Mentoring for new Agents or Admins
  • Business Analysis​
  • ​Project Management
Get in touch to learn more about Halo Care
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